Frequently Asked Questions

Everything you need to know about shopping with Branded.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Return shipping is free for all domestic orders.

Do you ship internationally?

Yes, Branded ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I know which size to choose?

Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Branded, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% by 2025.